Who can claim
Before the Commission looks at whether a dismissal was fair, it has to decide whether it can hear the case at all. Four gateway questions decide that — get one wrong and the merits never get considered.
What you’ll be able to do
- Run the four jurisdictional gateways in the right order before anyone talks about fairness.
- Spot the two things that most often sink an application before it starts: minimum employment period and the 21-day time limit.
- Explain why “the employer had a good reason” doesn’t help if the person was never protected from unfair dismissal in the first place.
The four gateways
Before it considers the merits of any application, the Commission must decide four things, in this order: whether the application was lodged in time, whether the person was protected from unfair dismissal, whether the dismissal was consistent with the Small Business Fair Dismissal Code, and whether it was a case of genuine redundancy [2021] FWC 928 at [6]. A yes to the wrong one of these ends the case — no valid reason, no process, no proportionality analysis ever gets reached.
Who is protected from unfair dismissal (s.382)
A person is protected from unfair dismissal only if they have completed at least the minimum employment period, and either a modern award covers them, an enterprise agreement applies to them, or their earnings are less than the high income threshold [2020] FWC 5506 at [20].
The two limbs are independent. Earning above the threshold isn’t fatal on its own — a person can still be protected if a modern award covers their role, which is exactly the fight that played out in Rogers v TMM Group: both sides agreed Mr Rogers [2020] FWC 5506 at [4], and agreed his income was above the threshold, but the whole case turned on whether an award covered his maintenance-supervisor role at a mine site.
Minimum employment period (s.383)
The minimum employment period is 6 months, or one year if the employer is a small business employer (fewer than 15 employees) [2022] FWC 2033 at [17].
Casual service mostly doesn’t count. As a general rule, a period of service as a casual employee is excluded from the calculation, except if the casual employee was a regular casual and had, during that service, a reasonable expectation of continuing employment on a regular and systematic basis [2022] FWC 2033 at [19].
This is where labour-hire and broken-service arrangements trip people up. In Mulipola v Hays / DVA, the applicant had worked a string of short assignments through a labour-hire agency; his most recent placement at the host agency lasted only 7 weeks and 1 day [2022] FWC 2033 at [77]. None of his prior casual service counted towards continuity, because it wasn’t shown to be regular-and-systematic engagement giving rise to a reasonable expectation of ongoing work with that particular placement.
Adviser point: before assuming someone clears this gate, map the actual employer against each engagement — a labour-hire worker’s “service” with the host entity and with the agency are not automatically the same thing, and a break in engagements can reset the clock.
The high income threshold
The threshold is an indexed dollar figure set under s.333 of the Act [2022] FWC 338 at [18], and it is measured against earnings as defined in s.332 — wages, amounts applied on the employee’s behalf, and the agreed money value of non-monetary benefits [2022] FWC 338 at [19]. Reimbursements and amounts that can’t be determined in advance (like uncapped commission) are excluded.
Non-cash benefits catch people out. In Johnson v Benex Civil, the employer argued the applicant’s income was [2022] FWC 338 at [2], once a company vehicle, private health cover and a mobile phone/data allowance were added to her base salary using the Fewings formula for valuing private vehicle use. The Commission agreed, on either of two competing mileage calculations, and dismissed the application [2022] FWC 338 at [107].
Adviser point: don’t just compare base salary to the threshold. Add the agreed value of any car, phone, insurance or other non-cash benefit before telling anyone they’re over or under the line — and remember the threshold itself moves each financial year, so always check the figure that applied on the dismissal date, not today’s figure.
The 21-day time limit (s.394(2))
An application must be made within 21 days after the dismissal took effect, or within a further period the Commission allows if satisfied there are exceptional circumstances, taking into account the reason for the delay, when the person became aware of the dismissal, any action taken to dispute it, prejudice to the employer, the merits of the application, and [2023] FWC 2405 at [9].
Exceptional circumstances means circumstances that are [2023] FWC 2405 at [10] — they don’t need to be unique or very rare, and a combination of otherwise-ordinary factors can add up to exceptional. In Chait v Church of Ubuntu, three different versions of the application were filed across a short window and the Commission ultimately found the application was made in time, and, in the alternative, that there were [2023] FWC 2405 at [21].
But a sympathetic reason for delay is not, by itself, enough. In Mamo v ICLED Australia, the applicant’s explanation for a short delay — a difficult mental state following her dismissal — was accepted as genuine, but a good explanation [2021] FWC 3903 at [13], and on the whole of the evidence the Deputy President was not satisfied, declining the extension [2021] FWC 3903 at [54].
Adviser point: the clock starts when the dismissal took effect, not when the employee decides to act. Diarise it on day one of any matter, and don’t assume a credible excuse will be enough — six factors are weighed, not one.
The small business fair dismissal code (s.388)
A dismissal is consistent with the Code if, at the relevant time, the employer was a small business employer and [2023] FWC 2493 at [19]. If the Code was complied with, the dismissal is taken to be fair and s.387 is never reached — this is a complete defence, not a factor to be weighed.
For summary dismissal, the Code only requires that the employer [2023] FWC 2493 at [20]. The leading authority on what that means sets a two-step test: first, did the employer in fact hold the belief; and second, [2023] FWC 2493 at [99]. It is not necessary that the belief turn out to be correct — but the second step requires a genuine investigation, not just an assertion.
That second step is where employers lose the point. In Pewsukngem v Choc Dee Thai Restaurant, the employer summarily dismissed a head chef over sexual harassment allegations surfaced by an internal staff survey. The Commission found the belief was not shown to rest on reasonable grounds — the survey had been run for an unrelated purpose, the termination letter was drafted before the Code checklist was even completed, and the checklist itself misrepresented what notice the employee had been given. The [2023] FWC 2493 at [136].
Adviser point: “we believed it” is step one. Step two — can you show the inquiries that made the belief reasonable, done before the decision, not reconstructed after it — is where most small business Code defences actually fail.
Genuine redundancy as a bar (s.389)
A dismissal is a case of genuine redundancy, and therefore cannot be found unfair, only if three things are all true: the employer no longer required the job to be performed by anyone because of changes in its operational requirements; any award or agreement consultation obligation was complied with; and redeployment within the employer’s enterprise or an associated entity’s enterprise would not have been reasonable [2021] FWC 928 at [8]. Get any one of the three wrong and the objection fails — which is why, in practice, [2021] FWC 928 at [22], and parties often blur them with the separate question of whether the dismissal was otherwise fair.
On the first limb, the focus is on the job, not the person or their duties individually — it is [2021] FWC 928 at [57] any duties left to discharge after a reorganisation, even if some of those duties are redistributed elsewhere. Ulan Coal Mine Limited v Howarth is a Full Bench authority not independently located in this corpus — see the note below. On the third limb, redeployment reasonableness turns on matters like required qualifications, the employee’s skills and experience, location and remuneration, and [2021] FWC 928 at [58] beyond that sample list — from Skinner & Pemberton v Asciano Services, also not independently located in this corpus.
McNichol v Shape Australia shows all three limbs working together. A COVID-era downturn led the employer to restructure its project teams; it found it [2021] FWC 928 at [228]; there was [2021] FWC 928 at [228]; and the Commission accepted that it [2021] FWC 928 at [228] given the downturn was national, not confined to her office. The dismissal was a genuine redundancy [2021] FWC 928 at [229], and the application could not proceed to a harshness assessment.
Adviser point: a redundancy label on a termination letter proves nothing by itself. Each of the three limbs needs its own evidence — and if any award or agreement applies, the consultation step has to actually happen before the decision, not just get explained afterwards.
How the gateways fail
These four are drawn from real decisions. In three, the applicant’s own claim didn’t clear the gate; in the fourth, it was the employer’s defence that failed.
Casual service that didn’t add up
A labour-hire worker’s most recent placement lasted 7 weeks and 1 day — nowhere near the minimum employment period, and his earlier broken assignments didn’t count towards it. [2022] FWC 2033 at [79]
Map continuity against the actual engaging entity, assignment by assignment — don’t assume total time in the labour-hire pool counts.
A company car pushed earnings over the line
Base salary alone was under the threshold; adding the agreed value of a company vehicle, health cover and phone plan tipped total earnings above it. [2022] FWC 338 at [107]
Always value the non-cash benefits before telling anyone they’re protected on income grounds.
A credible reason for delay wasn’t enough
A genuinely difficult mental state after dismissal explained a short delay, but the Commission still was not satisfied the circumstances were exceptional once all six factors were weighed. [2021] FWC 3903 at [54]
A sympathetic story is one factor among six — it is not, on its own, exceptional circumstances.
A survey run for the wrong reason
The employer’s belief that misconduct justified summary dismissal wasn’t shown to rest on reasonable grounds — the investigation had been run for an unrelated purpose and the termination letter pre-dated the Code checklist. [2023] FWC 2493 at [136]
A genuinely held belief still needs a genuine, documented investigation behind it — done before you decide, not reconstructed afterwards.
Adviser checklist
Work through these gateways in order before anyone discusses whether the dismissal was fair. A “no” on any one of them can end the matter regardless of how the dismissal was handled.
- Time limit
- Protected person
- Small business code
- Genuine redundancy
Practice scenario: the warehouse restructure
Fictional scenario. Write your answers, then reveal the model answer.
This is a fictional scenario for training purposes. Priya works at a mid-sized logistics warehouse (generic facts; not based on any real employer). The business has 11 employees on its books. Priya was engaged as a casual picker through a labour-hire agency from March to August last year, then taken on directly by the warehouse operator as a casual from September, working rostered shifts most weeks.
Priya says she was never consulted about the decision, and that two new permanent pickers started the week after she was let go. The warehouse operator says it was “just a redundancy” and that Priya was casual, so none of this applies to her anyway.
- Likely protected. The business has 11 employees, so it’s a small business employer and the minimum employment period is 12 months. Priya’s direct engagement from September has run well past that. The labour-hire period (a different legal employer) wouldn’t normally count towards service with the warehouse operator — but it doesn’t need to here, because her own direct service already clears 12 months. If she was a regular and systematic casual with a reasonable expectation of ongoing work (rostered most weeks for over a year), that casual service counts.
- Probably out of time, but worth checking. 24 days after a text-message dismissal is outside the 21-day limit. The reason for the delay, when she actually found out it was final, and any steps she took in that window (the union contact) all go to whether an extension could be argued — but “just a few days” with no clear exceptional circumstance is a real risk, exactly like the mental-health case above where a good reason still wasn’t enough.
- Still to check: whether “no longer needed” was genuine — two new permanent pickers starting the next week cuts hard against the job no longer being required; whether any award applied and required consultation that didn’t happen; and whether redeployment to one of the new roles would have been reasonable. A redundancy label doesn’t settle any of this.
Decisions cited
Check each paragraph reference against the published decision on the FWC website before relying on it. Ulan Coal Mine Limited v Howarth, Skinner & Pemberton v Asciano Services and Pinawin T/A Rose.Vi.Hair.Face.Body v Domingo are cited as quoted in later decisions and still need checking in the original — none of them appear as a direct record in this corpus. Rows marked “partial” confirm the proposition pinpoint only — that decision’s own final finding on the point actually in dispute was not independently read in this pass.
| Decision | Outcome (confirmed from the text) |
|---|---|
| [2023] FWC 2493 Pewsukngem v Choc Dee Thai Restaurant | The jurisdictional objection that the dismissal was consistent with the Small Business Fair Dismissal Code was not upheld — the employer did not establish reasonable grounds for its belief that the conduct justified summary dismissal, confirmed at [135]-[136]. This is the jurisdictional ruling only; the Commission's later s.387 finding on harshness was not read in this pass and is not asserted here. [136] |
| [2023] FWC 2405 Chait v Church of Ubuntu | Found that the application was made within the 21-day period required by s.394(2)(a); in the alternative, time was extended under s.394(2)(b)/(3) on the basis that exceptional circumstances were established — confirmed at [21]. [21] |
| [2022] FWC 338 Johnson v Benex Civil | Jurisdictional objection upheld, application dismissed — Ms Johnson's annual rate of earnings (salary plus the value of a company vehicle, health cover and mobile phone/data, calculated under s.332) exceeded the high income threshold applicable at the date of her dismissal ($153,600), and she was not covered by a modern award or enterprise agreement — confirmed at [107]. [107] |
| [2022] FWC 2033 Mulipola v Hays Specialist Recruitment / Department of Veterans' Affairs | Application failed — Mr Mulipola had not served the minimum employment period under s.383 with either Hays or the Department of Veterans' Affairs, confirmed at [79]. His casual engagement at DVA lasted only 7 weeks and 1 day and did not meet the regular-and-systematic exception in s.384(2)(a), confirmed at [29] and [77]. [79] |
| [2021] FWC 928 McNichol v Shape Australia | Dismissal found to be a case of genuine redundancy under s.389 — the Respondent no longer required the role, had no consultation obligation because no award or agreement applied, and redeployment was not reasonable in the circumstances — confirmed at [228]. Application accordingly barred from proceeding to a harshness assessment — confirmed at [229]. [228] |
| [2021] FWC 3903 Mamo v ICLED Australia | Extension of time refused and application dismissed — the Commission was not satisfied there were exceptional circumstances under s.394(3), even taking into account the applicant's evidence of a poor mental state following her dismissal, either individually or in combination — confirmed at [54]. [54] |
| [2020] FWC 5506 Rogers v TMM Group (Operations) | partialOnly the full text of s.382 at [20], and the parties' common ground at [4] that Mr Rogers met the minimum employment period but earned above the high income threshold, were read and confirmed. This decision's own finding on whether a modern award covered Mr Rogers (the point actually in dispute) was not read in this pass — not asserted here. [20] |
- Ulan Coal Mine Limited v Henry Jon Howarth and others — quoted in [2021] FWC 928 at [57]. Check against the original before relying on it.
- Skinner & Pemberton and Others v Asciano Services Pty Ltd — quoted in [2021] FWC 928 at [58]. Check against the original before relying on it.
- Pinawin T/A Rose.Vi.Hair.Face.Body v Domingo — quoted in [2023] FWC 2493 at [99]. Check against the original before relying on it.